← Back to Modules

Module 01

All About the USA

Foundational geography knowledge every rep needs to support customers across the country.
  1. States & Time Zones — Learn the U.S. states, abbreviations, and how time zones affect scheduling and customer availability.
  2. Regions & States — Understand the major U.S. regions and which states belong to each, so you can navigate location-based questions with confidence.
Launch Interactive Training